Terms and Conditions
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ZipDial Machine - Terms & Conditions
ZipDial Machine – Terms & Conditions of Installation & Usage
1. Warranty
- The ZipDial device carries a 12-month manufacturer warranty from the date of installation.
- The charger is covered under a 6-month warranty.
- Warranty covers only manufacturing defects. Physical or liquid damage is not covered.
2. Training & Support
- A single 60-minute training session will be provided at the time of installation.
- Training includes device usage, campaign setup, and basic troubleshooting.
3. Software Installation
- The initial software installation is free of charge.
- Any reinstallation required due to software corruption may be chargeable based on effort and time.
4. Service Scope & Limitations
- Any support required post-installation may incur additional charges, as per the service rate card.
- The provider is not responsible for damage due to power surge, external accessories, or product misuse.
5. Ownership & Use
- Full ownership of the device transfers to the customer after complete payment.
- The device must be used in compliance with all applicable telecom and data privacy laws.
6. Return & Refund Policy
- Our devices or services one’s sold it does not return or refund.
- If the "warranty void" sticker is tampered with, removed, and reapplied, your device may be out of warranty.
